IATEFL SIG Webinars ‘Lost in Translation – when communication with our students and clients goes wrong and what we can do about it’ | Fiona Thomas

written by appi on February 23, 2016 in with no comments
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Date/Time
Date(s) - 23/02/2016
18:00 - 19:00


23rd February, 2016 |  1800 GMT

Fiona Thomas:  Lost in Translation – when communication with our students and clients goes wrong and what we can do about itfiona-thomas-e1441719236562-330x330

Communicating effectively with our students and clients is essential if we want to increase the likelihood of them having a positive experience with our language teaching organisations. However, breakdowns in communication are all too frequent leading to misunderstandings, disappointment and an experience which is regrettably not as optimal as it could be.

This webinar will analyse the different reasons for why this happens and importantly look at techniques which will help to address this and make sure that we communicate relevant information in an effective way at the most appropriate time.

The webinar can be entered via this link: http://iatefl.adobeconnect.com/lamsigwebinars

IATEFL Webinars info