IATEFL SIG Webinars ‘Lost in Translation – when communication with our students and clients goes wrong and what we can do about it’ | Fiona Thomas
Date(s) - 23/02/2016
18:00 - 19:00
23rd February, 2016 | 1800 GMT
Communicating effectively with our students and clients is essential if we want to increase the likelihood of them having a positive experience with our language teaching organisations. However, breakdowns in communication are all too frequent leading to misunderstandings, disappointment and an experience which is regrettably not as optimal as it could be.
This webinar will analyse the different reasons for why this happens and importantly look at techniques which will help to address this and make sure that we communicate relevant information in an effective way at the most appropriate time.